[{"@context":"https:\/\/schema.org\/","@type":"Article","@id":"https:\/\/www.streal.sk\/telefonovanie-alebo-e-mail-ktory-je-ucinnejsi-sposob-oslovenia-zakaznikov\/#Article","mainEntityOfPage":"https:\/\/www.streal.sk\/telefonovanie-alebo-e-mail-ktory-je-ucinnejsi-sposob-oslovenia-zakaznikov\/","headline":"Telefonovanie alebo  &hellip;","name":"Telefonovanie alebo  &hellip;","description":"Mali by ste sa s\u00fastredi\u0165 na met\u00f3du odbytu, ktor\u00e1 dosahuje najlep\u0161iu odpove\u010f zo strany klientov. A t\u00e1to met\u00f3da nie je len ot\u00e1zkou, \u010di pou\u017e\u00edva\u0165 e-mailov\u00e9 alebo telefonick\u00e9 hovory; mus\u00edte tie\u017e vedie\u0165, kedy pou\u017ei\u0165 ka\u017ed\u00fa z t\u00fdchto met\u00f3d. Tu je to, \u010do potrebujete vedie\u0165, aby ste urobili spr\u00e1vnu vo\u013ebu. Telefonick\u00e9 hovory Na rozdiel od e-mailu v\u00e1m [&hellip;]","datePublished":"2018-08-30","dateModified":"2018-08-30","author":{"@type":"Person","@id":"https:\/\/www.streal.sk\/author\/devene\/#Person","name":"devene","url":"https:\/\/www.streal.sk\/author\/devene\/","identifier":1,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/4006af731f458a56e90e1a4ecbb37f08f11b51b80cb9267b6a6e5547922ff49d?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/4006af731f458a56e90e1a4ecbb37f08f11b51b80cb9267b6a6e5547922ff49d?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"streal.sk","logo":{"@type":"ImageObject","@id":"\/logo.png","url":"\/logo.png","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.streal.sk\/wp-content\/uploads\/img_a292740_w16515_t1540920624.jpg","url":"https:\/\/www.streal.sk\/wp-content\/uploads\/img_a292740_w16515_t1540920624.jpg","height":0,"width":0},"url":"https:\/\/www.streal.sk\/telefonovanie-alebo-e-mail-ktory-je-ucinnejsi-sposob-oslovenia-zakaznikov\/","wordCount":463,"articleBody":"Mali by ste sa s\u00fastredi\u0165 na met\u00f3du odbytu, ktor\u00e1 dosahuje najlep\u0161iu odpove\u010f zo strany klientov. A t\u00e1to met\u00f3da nie je len ot\u00e1zkou, \u010di pou\u017e\u00edva\u0165 e-mailov\u00e9 alebo telefonick\u00e9 hovory; mus\u00edte tie\u017e vedie\u0165, kedy pou\u017ei\u0165 ka\u017ed\u00fa z t\u00fdchto met\u00f3d. Tu je to, \u010do potrebujete vedie\u0165, aby ste urobili spr\u00e1vnu vo\u013ebu.Telefonick\u00e9 hovory Na rozdiel od e-mailu v\u00e1m telefonick\u00fd hovor umo\u017e\u0148uje ma\u0165 skuto\u010dn\u00fa, \u013eudsk\u00fa interakciu so z\u00e1ujemcom. Umo\u017e\u0148uje v\u00e1m budova\u0165 d\u00f4veru, preukazova\u0165 pravos\u0165 a nadviaza\u0165 spojenie s osobou. Vyberte t\u00fato met\u00f3du v nasledovn\u00fdch pr\u00edpadoch: Sna\u017e\u00edte si vybudova\u0165 vz\u0165ah so z\u00e1ujemcom M\u00e1te nie\u010do komplikovan\u00e9 na vysvetlenie Mus\u00edte sa ospravedlni\u0165 alebo prinies\u0165 zl\u00e9 spr\u00e1vy Potrebujete r\u00fdchlu odpove\u010fE-mailov\u00e1 komunik\u00e1cia Ako ru\u0161n\u00fd obchodn\u00fd z\u00e1stupca s mno\u017estvom klientov nem\u00f4\u017eete o\u010dak\u00e1va\u0165, \u017ee budete vola\u0165 rovnako zanepr\u00e1zdnen\u00fdm klientom pre ka\u017ed\u00fa mali\u010dkos\u0165. E-mail v\u00e1m pom\u00f4\u017ee u\u0161etri\u0165 \u010das a urobi\u0165 toho viac. Je to pohodln\u00e1 met\u00f3da komunik\u00e1cie, ktor\u00e1 v\u00e1m umo\u017en\u00ed ma\u0165 v\u00e4\u010d\u0161iu kontrolu nad rozhovorom. Ak m\u00e1te Vyberte e-mail, ke\u010f: Mus\u00edte da\u0165 nie\u010do p\u00edsomne M\u00e1te jednoduch\u00fa ot\u00e1zku Potrebujete posla\u0165 spr\u00e1vu viacer\u00fdm \u013eu\u010fomV\u00fdber spr\u00e1vnej met\u00f3dy dosahu Po\u010das cel\u00e9ho procesu predaja bud\u00fa existova\u0165 \u010dasy vy\u017eaduj\u00face e-mail a \u010dasy, ktor\u00e9 vy\u017eaduj\u00fa telefon\u00e1t. Ur\u010denie met\u00f3dy komunik\u00e1cie, ktor\u00fa a kedy potrebujete, je k\u013e\u00fa\u010dom k dosiahnutiu \u00faspechu v predaji. Tu s\u00fa tri sp\u00f4soby, ako pos\u00fadi\u0165 situ\u00e1ciu pred osloven\u00edm: 1. Ur\u010dte cie\u013e \u010co sa sna\u017e\u00edte dosiahnu\u0165 s va\u0161im dosahom? Cie\u013e va\u0161ej komunik\u00e1cie m\u00f4\u017ee ur\u010di\u0165, ktor\u00fa met\u00f3du by ste si mali vybra\u0165. Nenech\u00e1vajte ve\u013ek\u00e9 ciele, ako je uzavretie obchodu o n\u00e1hode v e-maile. Takto z\u00e1ujemca zist\u00ed, \u017ee je ove\u013ea jednoduch\u0161ie poveda\u0165 &#8222;nie&#8220;. 2. Doba je spr\u00e1vna V\u00fdber spr\u00e1vnej met\u00f3dy komunik\u00e1cie nie je len o situ\u00e1cii. Je to tie\u017e o na\u010dasovan\u00ed. De\u0148 v t\u00fd\u017edni, denn\u00fd \u010das a dokonca aj \u010das v mesiaci a roku by mohli ovplyvni\u0165 mieru odpovede na v\u00e1\u0161 dosah. 3. Pou\u017eite to, \u010do preferuje z\u00e1ujemca Nez\u00e1le\u017e\u00ed na tom, ak\u00fd druh komunika\u010dnej met\u00f3dy d\u00e1te prednos\u0165. Akou met\u00f3dou v\u00e1m bude pravdepodobne poskytova\u0165 klient odpove\u010f, ktor\u00fa chcete? Ak ste u\u017e s potenci\u00e1lnym z\u00e1kazn\u00edkom nieko\u013ekokr\u00e1t komunikovali a t\u00e1to osoba reagovala, e-mail m\u00f4\u017ee by\u0165 dobrou vo\u013ebou. Ale ak je osoba v prvej f\u00e1ze procesu n\u00e1kupu a sna\u017e\u00edte sa vybudova\u0165 vz\u0165ah, telefonick\u00fd rozhovor bude omnoho \u00fa\u010dinnej\u0161\u00ed.                                                                                                                                                                                                                                                                                                                                                                                        4.2\/5 - (11 votes)        "},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Telefonovanie alebo  &hellip;","item":"https:\/\/www.streal.sk\/telefonovanie-alebo-e-mail-ktory-je-ucinnejsi-sposob-oslovenia-zakaznikov\/#breadcrumbitem"}]}]